Have a question? We pride ourselves on having the best and most accessible tech support in the industry.

Give us a call or click on a rep to connect and we’ll be happy to help. The best part? You’ll start by talking to a real person right away!

Click a name below to connect with one of our available tech support staff



Technical Overview

We appreciate and value all of you, our customers, and have designed this web page just for your benefit. We hope that you find it helpful in learning more about your MD-Ware software system. Check this page often to keep on top of of all the new features and enhancements that are constantly being added to the program. Also, use the different training pages for easy-to-learn instructions for receptionists, employees, managers and owners.

The Support pages, Tech Papers, and how to pages offer easy answers to your questions and will help you understand the software better.


Software Installation

Again, welcome to your support page and remember that we are here to help you, so if you still need assistance, visit the Support Hours page for our convenient hours and phone numbers for technical support.

Before you install Salonware Light, Salonware, Spaware, Medispaware or MD-Ware for Windows on your computer, please be sure that your computer meets or exceeds the minimum system requirements.

To view the System Requirements Salonware Light, Salonware, Spaware, Medispaware or MD-Ware for Windows, check software requirements