Here are answers to some of the most common questions we get about MDware. If your question is not answered here, the best next step is a simple conversation to see how it works.
MDware is an all-in-one software platform designed to run a specialty clinic or medical spa. It combines all the essential tools for managing your practice - including scheduling, patient records (EMR), billing, inventory, and marketing - into a single, easy-to-use system.
A simple report can show your sales broken down by service or product category. This helps you discover which offerings are actually driving your bottom line, allowing you to focus your marketing and sales efforts where they count.
See reports on individual staff performance. You can track who generates the most revenue, sells the most retail products, or has the best client retention rate. This helps you reward top performers and identify coaching opportunities.
MDware is a complete practice management system. The core features are built around a few key areas:
You can explore all our Features in more detail.
MDware is designed to be a complete, all-in-one solution to reduce the number of separate tools you need to run your clinic. We do offer a direct integration with QuickBooks to simplify your accounting. For any other specific integration questions, it is best to ask during a live demo.
Yes. This means your data is stored securely in professional data centers, not on a computer in your office. You can access your clinic’s information securely from any computer with an internet connection, and you never have to worry about server maintenance or data backups.
Yes. The software includes the essential technical safeguards required to help you meet your HIPAA obligations. This includes data encryption, role-based access controls, and complete audit trails. While your clinic is still responsible for its own policies, our platform provides the secure foundation you need.
We provide live tech support from a team of real people, available six days a week. When you have a problem, you can call and speak directly with an expert who understands your business and can help you find a fast solution.
Our pricing is straightforward and based on the size of your practice and the features you need. We do not have hidden fees. For a detailed overview, please see our Pricing page.
When you start with MDware, a dedicated implementation specialist will work with your team. They will help you set up your system, import your data from your previous software if needed, and provide comprehensive training to ensure your entire staff is comfortable and ready to go.
We offer flexible plans to fit the needs of your business, including both monthly and annual options. We can discuss the best fit for you.
Your retail operation is a key part of your medspa’s profitability. Managing it with outdated tools is risky and inefficient.A demo is the clearest way to see how this system can bring clarity to your shelves and your bottom line.
